What Does the FTC Do with Your Personal Information?
Federal law requires us to tell you how we collect, use, share, and protect your personal information. Federal law also limits how we can use your personal information. Protecting the privacy and security of consumers' personal information is very important to us. Please read this notice carefully to understand what we do with the personal information we collect both online and offline.
When you contact us to help you with a problem, any personal information you provide is voluntary. We collect and use only the minimum information necessary to respond to your concerns and conduct investigations. In most cases, we collect limited personal information, such as name, address, telephone number, or email address. In limited cases, depending on the nature of your request or of our law enforcement investigations, we also may collect other personal information such as Social Security numbers, account numbers, or mortgage or health information.
When do we collect personal information?
When you contact us...
When we contact you...
When we contact others...
Where does your information go?
Within the FTC...
To other government agencies (federal, state, local, international)...
To others outside government...
Write to the FTC's Chief Privacy Officer:
Federal Trade Commission
600 Pennsylvania Ave, NW H-342
Washington DC 20580
Questions About Identity Theft & Online Issues
Visit ftc.gov/idtheft to learn about the crime of identity theft, including detailed information to help you deter, detect, and defend against it.
Visit OnGuardOnline.gov to learn how to be on guard against Internet fraud, secure your computer, and protect your personal information.
Questions About Other Issues
Visit our Contact Us page to find email, phone, and mail contact information and links to our secure online complaint forms.